Diversity Is Only Half the Story: How Tech Can Help Foster Greater Inclusivity in the Workplace

Statistics about diversity—a 50-50 male/female split, X percentage employees of color, LGBTQ-friendly policies—often serve as points of pride on boardroom presentations about company culture. There’s a reason these stats have become crucial benchmarks for so many companies: Studies suggest that diversity is important not only for employee morale, but also for profitability.

Failing to factor inclusivity into the equation, says Tom Morgan, head of Morgan Intercultural, a consulting firm that conducts inclusivity training for Fortune 1000 companies across 70 countries, is a business risk with direct ties to the bottom line. “If you don’t get [inclusivity] right, you’re going to be a training academy for your competitors who are getting it right,” he said. “In other words, if [employees don’t] feel heard and valued and included and seen, they either [mentally] check out or they leave.”

There are a variety of digital apps that facilitate open and honest conversation in the workplace. Bravely is one such platform that serves as a third-party mediator. An intelligent algorithm connects underrepresented employees with professionals who provide guidance on how to have challenging conversations with colleagues. In one recent case, a woman of color who was ready to leave her job after being passed over for a promotion used Bravely to gain skills to appeal to her employer—and, ultimately, secured the salary increase she’d been seeking for months.

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